Thailand Digital Arrival Card Frequently Asked Questions
We recommend applying at least 2 days before your departure to Thailand. This allows time for any corrections or follow-up if needed.
Please make sure you use the passport that you will use to enter Thailand. Your details must match with your passport and arrival card.
Yes. Every traveler, including infants and children, must have a separate TDAC filled out in their name.
Our system accepts all major credit and debit cards. Simply enter your card details when you reach the payment screen and you’ll receive a confirmation email as proof of payment.
If you experience any issues, you can contact us at info@etacard.com.
The CVV number is a 3-digit number usually located on the back of your debit or credit card. You’ll need this number to submit the payment.
For any payment issues, contact our team at info@etacard.com.
We send all updates for your TDAC by email. Please check the most recent email from us to know the status of your request.
If you’re still unsure you can check the status of your Thailand Digital Arrival Card by contacting us here.
Please make sure you check your Spam/Junk folder in case the confirmation email has been redirected.
If you still cannot find an email from us, get in touch as soon as possible at info@etacard.com.
The final decision to approve a TDAC is with Thai authorities.
In the rare case that your Thailand Digital Arrival Card is denied, you can contact us to request a full refund.
If you’ve already submitted your arrival card and have now realized you made a mistake, contact our team as soon as possible at info@etacard.com.
If your travel dates have changed, contact our team at info@etacard.com. We’ll help you update your information or advise if a new application is required.
Your TDAC is valid for one entry only. You’ll need to complete a new application each time you travel to Thailand.
Disclaimer: This Website is a professional travel agency that aims to help individuals and companies complete the necessary travel document requests for short-term stays. There is a service fee, which includes expert help and assistance, and the fees charged by the Government. uk.etacard.com is not affiliated with the Government or its sponsors. An application can also be submitted for a lower cost through the Government’s website here, though this would be without our professional review and expert service.
thailand.etacard.com belongs to ETA Card FZ-LLC, VUNE0174 Compass building - Al Hulaila, AL Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirate. We are a private agency who assists individuals to apply for travel documents. We are not affiliated or endorsed to any Government, nor do we provide legal advice, but we bring travelers specialized support about the application process for a private fee.